The Orthotic Process

Steps to getting the perfect custom orthotic for you.

  1. Patient History: We gain a deeper understanding of your primary foot and ankle issue.
  2. Examination: Our Chiropodist will complete a biomechanical exam and gait analysis to better understand your foot mechanics. We are starting to get an understanding of how your custom orthotics will need to be prescribed. 
  3. Casting: We cast you with either our 3D VeriScan Podiatric Scanner or Plaster of Paris bandages for an accurate 'picture' of your feet. 
  4. Prescription: Our Chiropodist will discuss a variety of properties and types of custom orthotics designs and complete a lab order form that best suite your day-to-day needs.
  5. Production: Your scans or casts are sen to our orthotic lab to be hand crafted by a certified orthotic specialist. We are proud to be using Paris Orthotics Lab in Vancouver, BC, Canada. 
  6. Dispensing: Your custom orthotics are fitted to your shoes by the Chiropodist or a Chiropody assistant. We explain the break-in process to follow for your new orthotics. 
  7. Follow-up: We follow up with you regularly to ensure your custom orthotics are helping. Adjustment to your device are made when necessary. Custom foot orthotics should be replaced approximately every 3 years depending on how often you use them.

We provide you with ALL documents needed by your your insurance provider.

We are in GOOD STANDING with ALL insurance providers. 

Contact Us

Send Us an Email. We'll get back to you Promptly!

Our Location

5 Swan Lake Boulevard, Unit 10 Markham, Ontario L6E 0K7

Clinic Hours

Open Evenings & Weekends

Mount Joy Foot Clinic & Orthotic Centre


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-7:30 pm


9:00 am-1:00 pm


By Appointment Only